CUSTOMER FEEDBACK

Did you have a unique experience with We B Divin'?
If so, we'd love for you to share it with our fellow divers.
Please contact us.

First I'd like to thank you for the kindness you showed me when I signed up for your open water class, and I really appreciate the advice to wait and choose if I want to upgrade to a full wet suit. I'll be in later this week to do more shopping with you on that issue...lol

BTW...your instructors were AWESOME and I had a really good time this past weekend taking the test. They really did make me feel confident in performing everything that was asked of me. I can't thank you and them enough.

I wanted to take a moment to thank you for your time, patients, and gentle teaching approach this past weekend. You came across very knowledgeable and confident in your abilities which in turn made me feel confident enough to try all skills you were asking us to do.

It's been my experience that it's the teacher that makes all the difference no matter what the subject and you have truly made the difference. Never at any point did I feel like it was anything but 1 peer teaching another something new and that is a great quality for a teacher to have.

I am so proud to have accomplished becoming a Rescue Diver today and tomorrow we complete my paperwork for Master Scuba Diver! I appreciate the hard work every member of your staff put into training me. Special thanks to Scott & Rebecca for getting me through the Rescue Class, which as you know I scheduled, cancelled, scheduled, cancelled, numerous times out of fear I couldn’t do it. Now, I know I can!!! Thank all of you so much.

Hi Judy,

I am very pleased that you like my pictures. It means a lot coming from someone who is a professional. Please let me know if there is anything that I could improve on. I have attached the picture of psycho that we discussed. Both Sandi and I had a great time in fish id.

Regards,

Bob
January 2008

Thanks for the newsletter. What a fabulous way to keep people informed! I appreciate your effort in preparing the newsletter and I also appreciate being included as a recipient.

Dean and I are looking forward to new experience.

Can you help me with a small matter? Dean’s birthday is coming up in February. Can you suggest some little something that’s scuba related that he might need?

Thanks again.
Suzette Mapes
January 2008

I would like to compliment scott on his great article series on becoming a divemaster!!!!!
His breaking down and proving detail as to what to expect along the course is great...
I enjoy the newsletter overall as you do pack it with a lot of great info!!!
Thanx for sending me the emails, I appreciate it very much...

kind regards...jeff
January 2008

Thanks for keeping me up to date with the on-goings in the local dive community. While I haven't been able to get away to dive or even attend a class or two, I appreciate the news that brings back the great memories of my dive trips.

Hi. Just got back from our cruise trip to Cozumel, Roatan, and Costa Maya. We had a blast and the snorkeling everywhere was great! Thanks for the wonderful equipment you guys there sold us. Everything worked great and my family loved their first snorkeling adventure. I hope to try the scuba thing someday if my schedule will ever allow me any time. Cozumel definitely looked like a beautiful place for that but the currents looked challenging!

I really enjoyed navigation class last night and learned a lot. My experience so far with you, Angela, Randy, Mike and everyone else has been awesome. I feel very safe and have great confidence in your staff. I know that my confidence isn’t there yet but it is building every time I dive and learn.

You and your staff take on a HUGE responsibility when students dive, travel and learn and you guys repair and sell equipment. Ya’ll are the whole package: lock, stock and barrel.

So I just wanted to sing some praises to you and everyone else.

SING, SING and SING some more!!!!

Thanks to everyone!!!!

Melanie Wimberly
June 2007

From an EFR Student

I just wanted to thank you and the staff for the excellent Emergency First Responder course. The material was presented in a clear, professional, and easy to understand manner. Mike and Caryn did a great job and really put us at ease so we could focus on learning. I know that unlike so many CPR/First Aid/Emergency Response courses, I’ll retain THIS info for keeps. I’m also able to say that, for the first time in almost 30 years, I’m looking forward to the periodic refreshers – since I’ll be taking them at We-B-Divin. THANKS! See you in the pool....

Tom Van Kleef
March 2007

Comment from diver on Feb 2007 Cozumel Group Trip.

I want to ditto what Lynn said and say a thank you to everyone for a great trip!! Thank you, Lynn for being the historian for us. I know we are going to love the photos. I hope we can make another dive together.

Stay in touch,

Comment from diver on Feb 2007 Cozumel Group Trip.

Just a note to say hello and thanks for a wonderful trip! Everything went well-just a great time all the way around. I've got you all in the computer, so I may be communicating as time goes by.

When I arrived home, the two younger boys were all excited about getting certified for scuba. The oldest is still a bit reticent, but I know once he gets to Honduras he'll want to do it, too. We'll probably do a resort course since our trip is just a month away, and then get them all officially certified if it goes well down there.

Again, I'll be thinking of you all often in the days and weeks to come, as I work on our pictures and get them onto CD's for your viewing pleasure! Talk to you soon-LMM

Just a note to tell you how very much I appreciated all the help Wesley, Terry and all the instructors gave me while I was taking my class. I wouldn't have made it through without them. You have a first rate team.

Take care and thanks to all!

Belinda Hall
October 2004

I would recommend We B Divin’ to anyone wanting to be certified. They were very knowledgeable and professional.

I just wanted to let you know how extremely happy we are with the swim lessons you offer at We B Divin'.

Our 4-year-old son had been afraid to get his head wet ever since he was a baby. We had enrolled him in swim classes at two different locations but he remained unwilling to put his head under water and did not even want to try swimming without a vest or other kind of swim aid. All of that changed after two lessons with Mr. David at We B Divin'. He not only learned to swim and dive but also learned to love both. Now, after eight completed classes, it is a struggle to keep him away from water!

The upcoming summer will be filled with fun in water, and for that I sincerely thank you!

I made my first trip into your store the first part of January, and a man who was working the store who said he was not the regular person there. I just wanted to thank him for finally, after 10 plus years of diving, telling me the proper was to fit a mask. I made a couple of dives in Cozumel off a cruise ship, and for the first time ever, I had no slowly leaking mask. Anyway, thanks to him, and I'll be back in sometime.

The trip to Balmorhea was well planned and a great diving experience. What a great group of individuals, everyone pitched in to help anytime anything needed to be done and everyone was friendly and courteous. I would highly recommend this trip to anyone. We had great visibility in the clear warm water at 72 (surface temp) and 75 (bottom temp) with the max depth at about 22 feet. This was a perfect environment to practice and perfect your diving skills. Our divemasters/instructors were excellent. The rooms were spacious and clean. The bus ride out was comfortable. Having the altitude class on the bus ride out and getting the altitude certification was a bonus, this was well thought out. All in all I would have to say that if you missed the trip you really missed out on a fun weekend and a great diving experience.

Hi, my name is Gary Bartel, PADI diver #80184587. I'd like to take a minute or two of your time to express my personal thanks and admiration to the Professional Staff of We-B-Divin' in North Richland Hills, Texas.

This is a first rate, top of the line, organization. I shopped around the DFW area for a dive shop to train my then 10 year old son Gary. From the moment I introduced myself to Judy Kay, I was sure I had found the dive shop I had been looking for. Her courteous and personal attention put me at ease immediately. Their training facilities are impeccably maintained by Wendell Johnson and their training equipment is top of the line. They also carry a wonderful selection of retail dive gear and accessories.

I'd also like to show special appreciation to the instructors who trained my son, Gary. Scott Eliason was my son's classroom & confined water instructor, and Randall Joy was his instructor for the open water certification portion. Both of these fine individuals showed extreme patience and kindness, while adhering to and enforcing the standards set forth by PADI.

I had an opportunity to select any one of a number of dive shops in the DFW area to be associated with. I wanted my son & now dive buddy to get a real education and not merely a certification card. I feel I got more than my money's worth and now have a new circle of diving friends as well as instructors. I will not hesitate to recommend this truly professional and friendly organization to anyone who dives or is thinking of diving.

Once again, Thank You for providing a truly wonderful service and experience. The Professional Staff of We-B-Divin' truly functions at a level higher than the average dive shop. Their professionalism, courtesy, knowledge, and kindness reflect great credit upon themselves, their shop, and the entire PADI organization.

Thanks for the quick reply! I look forward to meeting you in person. Your Critter College is a fabulous idea! Very well done on the web, too. Remodeling/creating a new training facility sure indicates a strong business to me...I hope I can be a part of your growth!!!

February 22, 2002

I really appreciate all of the things you guys do to make diving a joy and safe experience.

Brit Devillier
February 1, 2002

Good Morning Judy!

Well it is Wednesday morning and I am still in awe about this trip with Douglas and the other divers. This dive trip was the best I have ever experienced. This was my third trip to the island in two years. I can't say enough about how I was treated by Douglas, the dive guide and captain, the hotel staff, and the food and drinks. I could go on and on about it and I cannot find any negatives. It was just plain AWESOME!

I feel I got every penny out of this trip. I have never seen so much underwater in Cozumel. We saw spotted eagle rays on two separate dives! We saw what must have been 5 - 6 feet long nurse sharks, many starfish, toadfish, rockfish, spotted eels on every dive. Even the shore dive we made on Friday night was the best shore dive I have ever done. My favorite dive was, without a doubt, Punta Sur. An experience that I look forward to again followed by Delilah which was a good relaxing drift dive. All the dives were well planned and mapped out. Excellent surface intervals was a plus, too. I was privileged to meet some really great people. The personalities on the boat was great. Douglas paid very close attention to everyone's' needs and wants and it seemed as though his goal was to please everyone on an individual basis. When I go again, my desire is for Douglas to lead. You have a real special person on your team and should be treated accordingly. No, he did not pay me to say this. I have never felt more comfortable rooming with a stranger. I really feel I have made a new friend. But I guess you're not his friend until you have met Wheeler. :-)

Gratefully Yours Underwater,
Trey Smith
January 30, 2002